1. Introduction
Welcome to Gotoal. These payment terms outline the conditions for using our billing and payment services. By making a purchase through our website, you agree to these terms in full. Please read them carefully before proceeding.
2. Accepted Payment Methods
We accept payments via Shopify Payments, which supports a variety of methods, including:
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Credit cards: Visa, MasterCard, American Express
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Debit cards
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Other payment options available through Shopify Payments
3. Billing Information
When placing an order on Gotoal, you agree to provide accurate and current billing information. It's your responsibility to keep your payment details, email address, and other relevant data up to date to ensure smooth processing and communication if needed.
4. Refunds and Returns
For full details on returns and refunds, please refer to our Return Policy. If you believe there has been a billing issue or error, contact us immediately at contact@gotoal.com.
5. Order Confirmation
Once your order is successfully placed, you’ll receive a confirmation email containing your order summary and payment details. Please keep this email for your records.
6. Currency
All transactions on the Gotoal website are processed in GBP (British Pound Sterling). If your card is issued in another currency, your card provider may apply the relevant exchange rate at the time of the transaction.
7. Fraud Prevention and Order Review
We reserve the right to refuse, limit, or cancel any order at our discretion. This may include restrictions on orders placed under the same customer account, using the same credit card, or with matching billing and/or shipping addresses.
If an order is modified or cancelled, we will attempt to notify you using the contact details provided at the time of purchase, such as your email or billing address.
Contact Info
DBA: Gotoal
Contact Form: Here
Phone: +44 7512 236 541
Email: contact@gotoal.com
Address: 21 Farringdon Road, London, England, EC1M 3HA, United Kingdom
Customer Support Hours:
Monday → Friday l 9 a.m →6 p.m Gmt
We aim to respond to all emails within 1 business day.
